"Because I could not recall when I had the fireplace flue last checked and cleaned, I decided it was due. At first, I made an appointment with a provider promoted in a local "value-pack" mailing; but, when I checked the BBB, there were issues. Not major, but enough to cause concern. So, I went to Angie's List and found a provider who was a Big Deal, highly recommended, in business for a good while, local to my area, and had a top rating with the BBB. I bought the Big Deal and cancelled the "value-pack" vendor.
The two people who showed up for A-1 Safety Chimney were prompt, courteous, thorough, and friendly. When they entered my home, they covered their shoes with surgical-blue booties. They covered and secured the area around the fireplace as well as the rugs. I was told what was happening, what would be done next, and what to look for. The ash deposit areas in the basement were inspected and I was shown and told about each. I was shown a picture of the dryer vent (spotless!), and given a report on the outside chimney, with recommendations for some minor work in the spring. I asked about cleaning the firebox and was given alternatives.
I highly recommend this organization. I will use them again, in the future."